Cancellation and return policy Withdrawal
You can cancel your contract within 14 days without giving reasons in writing (eg letter, fax, e-mail) or - if the case before the deadline - by returning the goods. The period begins after receipt of this instruction in writing, but not before receipt of the goods at the recipient (in the case of recurrent delivery of similar goods not before receipt of the first partial delivery) and not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 para 1 and 2 EGBGB as well as our obligations according to § 312e Abs. 1 Satz 1 BGB in connection with article 246 § 3 EGBGB. To maintain the cancellation period, the timely dispatch of the revocation or the thing is sufficient.
The revocation must be sent to:
Germany Managing Director: Alexander Schnellbach
consequences of Withdrawal In the case of an effective revocation, the mutually received benefits and any benefits (eg interest) surrendered. If you can not give us back the received performance in whole or in part or only in a deteriorated condition, you have to pay us compensation for the value. With the release of things this does not apply if the deterioration of the thing solely on their examination - as it would have been possible for you in the store - is due. For a deterioration caused by the intended use of the thing you do not have to pay any compensation. Parcel shipping items are to be returned at your risk. You have to bear the cost of returning. Obligations to reimburse payments must be fulfilled within 30 days. The period begins for you with the dispatch of your revocation or the thing, for us with their receipt. End of revocation